# FAQ

## FAQ

Frequently Asked Questions about VECTRA Trading Bot.

***

### General

#### What is VECTRA?

VECTRA is a professional automated trading bot for cryptocurrency perpetual futures on Hyperliquid exchange. It features multiple trading strategies, AI-powered analysis, and comprehensive risk management.

#### Do I need coding skills?

No! VECTRA is designed for non-programmers. Everything is configured through the graphical interface. Even custom strategies can be created by chatting with Ectra AI.

#### What exchange does VECTRA support?

Currently, VECTRA supports **Hyperliquid** exchange for perpetual futures trading.

#### Is VECTRA free?

VECTRA requires a license key. Contact the admin for pricing and licensing options.

***

### Installation

#### How do I get my Hardware ID?

1. Launch VECTRA without a license
2. The Hardware ID appears in the activation dialog
3. Send this ID to the admin to receive your license key

#### Can I install on multiple computers?

Licenses are tied to Hardware ID. Contact admin for:

* Multi-device licenses
* Transferring license to new hardware

#### Windows shows a security warning

This is Windows SmartScreen. VECTRA is safe but not signed with an expensive Microsoft certificate.

1. Click "More info"
2. Click "Run anyway"

***

### Trading

#### What's the difference between Testnet and Mainnet?

| Mode        | Description                                  |
| ----------- | -------------------------------------------- |
| **Testnet** | Paper trading with fake money - for practice |
| **Mainnet** | Real trading with real funds                 |

Always start with Testnet to learn the system!

#### How much money do I need to start?

Minimum recommended:

* **Testnet:** $0 (fake money)
* **Mainnet learning:** $100-500
* **Serious trading:** $1,000+

Start small and scale up as you gain experience.

#### What happens if my internet disconnects?

* Open positions remain open on the exchange
* Stop losses set on exchange will still trigger
* VECTRA will reconnect when internet returns
* Consider using a VPS for 24/7 reliability

#### Can I trade manually while VECTRA is running?

Yes, but be careful:

* Manual trades may conflict with bot's positions
* Bot may try to manage your manual positions
* Recommended: Use separate accounts for manual vs bot trading

***

### Strategies

#### Which strategy is best for beginners?

Start with **SMC** (Smart Money Concepts):

* Well-balanced win rate
* Moderate trade frequency
* Good learning opportunities

#### How do I create a custom strategy?

1. Open Ectra AI Chat
2. Click "Strategy" button
3. Describe what you want
4. Review the AI's proposal
5. Click "Add Strategy"

#### Should I use multiple strategies?

**Beginners:** Start with one strategy and master it.

**Experienced:** You can switch strategies based on market conditions, but run only one at a time.

***

### Ectra AI

#### What is Ectra AI?

Ectra AI is VECTRA's AI assistant powered by Claude (Anthropic). It provides signal validation, performance analysis, strategy creation, and trading recommendations.

#### Is Ectra AI required?

No, Ectra AI is optional. VECTRA works without it, but you'll miss:

* AI signal validation
* Performance analysis
* Custom strategy creation

#### How much does Anthropic API cost?

Anthropic charges per API call. Typical VECTRA usage costs $5-20/month depending on:

* Chat frequency
* Signal validation frequency
* Strategy creation activities

***

### Risk & Security

#### Is my private key safe?

Yes:

* Stored locally in `.env` file on YOUR computer
* Never transmitted to any server
* Never included in logs or error reports

Keep your `.env` file secure and never share it.

#### Can I lose all my money?

Trading involves risk. To minimize losses:

* Start with Testnet
* Use low risk percentage (1-5%)
* Enable Max Loss protection
* Never trade more than you can afford to lose

#### What is Max Loss protection?

Max Loss automatically stops trading when daily losses reach a threshold (e.g., 10%). This prevents catastrophic losses on bad days.

Enable it in: Advanced Settings → Protection

***

### Technical

#### VECTRA won't start - what do I check?

1. Ensure all files are in the same folder (including `_internal`)
2. Check Windows Defender/antivirus isn't blocking it
3. Try running as Administrator
4. Check for error messages in console

#### How do I update VECTRA?

1. Download new version
2. Extract to NEW folder
3. Copy `.env` file from old installation
4. Launch new version
5. Verify settings are intact

#### Can I run VECTRA on a VPS?

Yes! Recommended for 24/7 trading:

* Use Windows VPS or Linux with GUI
* Minimum 4GB RAM
* Stable internet connection

#### How do I report a bug?

1. Enable verbose logging in Settings → Advanced
2. Reproduce the issue
3. Export logs
4. Contact support with description, steps to reproduce, and log files

***

### Billing & License

#### How do I get a license?

1. Launch VECTRA to see your Hardware ID
2. Contact admin with your Hardware ID
3. Receive license key
4. Enter in Settings → License

#### My license expired - what happens?

* VECTRA will show license expired message
* Trading features will be disabled
* Contact admin to renew

#### Can I transfer my license to a new computer?

Licenses are tied to Hardware ID. Contact admin to:

* Deactivate old license
* Generate new license for new hardware

***

### Still Have Questions?

* 🤖 Ask Ectra AI in the app
* 💬 Contact @VectraSupport on Telegram
* 📧 Email <support@vectra-bot.com>


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